EmeraldEdge Automation LLC ("we," "us," or "our") provides communication automation and customer engagement services through its website and related platforms. This Privacy Policy describes how we collect, use, and protect information submitted through our platforms.
We collect information you provide directly, including your name, phone number, email address, and service request details when you submit a contact or intake form on the EmeraldEdge Automation website.
Information collected is used by EmeraldEdge Automation LLC to respond to your inquiry and provide requested communications, including inquiry follow-up, appointment scheduling, appointment confirmations, appointment reminders, customer service communications, booking updates, missed call follow-up notifications, and review requests.
When you provide your phone number through the contact form on the EmeraldEdge Automation website and affirmatively check the SMS consent checkbox, you may opt in to receive SMS messages from EmeraldEdge Automation LLC. These messages may include:
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for assistance.
Consent to receive SMS messages is not required to receive services.
We do not sell, rent, share, or transfer your mobile phone number or SMS consent information to third parties or affiliates for marketing or promotional purposes. Your mobile number is used solely to provide the communications you have expressly requested.
We retain contact information only as long as necessary to provide the requested services. You may request deletion of your information at any time by contacting us at support@emeraldedge.dev.
We implement industry-standard security measures to protect your information, including encrypted data transmission and access controls on all stored data.
For questions about this Privacy Policy or your SMS communications, contact us at support@emeraldedge.dev or visit https://emeraldedgeautomation.com.