Terms of Service

Last updated: May 25, 2026

By accessing or using the EmeraldEdge Automation website, submitting a contact or booking form, or using any communication channel provided by EmeraldEdge Automation LLC, you agree to these Terms of Service.

Services

EmeraldEdge Automation LLC provides communication automation and customer engagement services, including automated SMS follow-up, appointment confirmation, voicemail transcription, email notification, and booking facilitation.

SMS Program

EmeraldEdge Automation LLC provides automated SMS communications to individuals who have provided express consent through the EmeraldEdge Automation website. By submitting a contact or booking form and checking the SMS consent checkbox, you agree to receive the following message types:

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe at any time. You will receive one confirmation message and no further SMS will be sent. Reply START to resubscribe.

Reply HELP for assistance. You may also contact us at support@emeraldedge.dev or (850) 771-3557.

Consent to receive SMS is not a condition of purchase or receiving services.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further SMS communications will be sent. To opt back in, reply START.

User Responsibilities

You agree to provide accurate contact information when submitting service requests. You agree not to use our communication channels for unlawful purposes or to transmit harmful, abusive, or fraudulent content.

Limitation of Liability

EmeraldEdge Automation LLC is not responsible for outcomes beyond the direct provision of communication automation services. Our liability is limited to the direct provision of those services only.

Changes to Terms

We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact

For questions about these Terms, contact us at support@emeraldedge.dev or visit emeraldedgeautomation.com.